Your Centralized Contact Hub
One source of truth for all your business relationships
Unified Database
Import contacts from email, LinkedIn, previous CRM systems, scanned cards, and manual entry. All your contacts live in one searchable, organized database.
Automatic Deduplication
Our intelligent matching identifies and merges duplicate contacts automatically. No more wasted time managing multiple entries for the same person.
Smart Organization
Create unlimited categories, tags, and segments. Automatically classify contacts by industry, company size, sales stage, or custom criteria.
Real-Time Search
Instantly find any contact by name, company, email, phone, or tag. Advanced filters help you locate exactly who you need in milliseconds.
Complete Profiles
Store comprehensive information beyond basic contact details: titles, LinkedIn profiles, social accounts, company info, relationship history, and custom fields.
Team Collaboration
Multiple team members can work with the same contacts simultaneously. Role-based access controls ensure the right people see the right information.
Import From Anywhere
Get all your contacts into HeyDrop in minutes
CSV Import
Upload a CSV file with your contacts. Map your columns to HeyDrop fields automatically or manually. Import thousands of contacts in seconds.
Email Integration
Connect your Gmail or Outlook account. HeyDrop automatically extracts contacts from your email history, attachments, and meetings.
LinkedIn Import
Sync your LinkedIn connections directly. Get professional titles, company information, and profile photos automatically populated.
CRM Sync
Connect Salesforce, HubSpot, Pipedrive, or other CRM systems. Your contacts sync automatically whenever changes occur.
vCard Upload
Export contacts as vCard files from other systems and import them directly. Perfect for migrating from older contact managers.
API Access
Use our REST API to programmatically import, update, or export contacts. Perfect for custom integrations and automated workflows.
Smart Deduplication Engine
Eliminate duplicates and maintain data quality automatically
Intelligent Matching
Our algorithms match contacts based on multiple criteria including name, email, phone number, company, and social profiles. We can catch variations like "John" vs. "Jonathan" or "Michael" vs. "Mike".
Automatic or Manual Merge
HeyDrop can automatically merge detected duplicates or flag them for your review. You decide how aggressive the matching should be, from conservative (only exact matches) to aggressive (fuzzy matching).
Merge Intelligence
When merging, HeyDrop intelligently combines information from both contacts. Keeps the most complete information, newest phone numbers, and most recent interaction dates. No data is lost.
Ongoing Protection
As new contacts are added—whether imported, scanned, or manually entered—HeyDrop continuously checks against existing contacts to prevent duplicates from being created.
Real Example: Sales Team Merger
When two sales teams merge, their contact databases contain overlapping entries. Sarah's team had 1,240 contacts, while Mike's team had 980 contacts. After importing both lists into HeyDrop, the system identified 347 duplicate contacts (companies with multiple contacts from both teams, past clients both teams worked with, etc.). Using HeyDrop's merge features, the combined database cleaned up in under an hour. Instead of 2,220 contacts, they now have a high-quality database of 1,873 unique contacts, each with the most complete and current information from both teams.
Powerful Organization Tools
Customize how you categorize and access your contacts
Custom Tags & Categories
Create unlimited tags like "Hot Prospect", "VIP", "Competitor", "Partner", or any custom label. Assign multiple tags to each contact for flexible organization.
Segments & Smart Groups
Create dynamic segments that automatically include contacts matching your criteria. For example, a "Enterprise Cloud Prospects" segment that includes all contacts at companies with 1000+ employees interested in cloud solutions.
Custom Fields
Add unlimited custom fields to capture information specific to your business: budget, decision timeline, competitor they use, referral source, or anything else you need to track.
Notes & Activity Timeline
Add detailed notes to every contact documenting interactions, preferences, and important context. The activity timeline shows all interactions including emails, calls, meetings, and more.
Contact Relationships
Link related contacts together. Record that John and Sarah work at the same company, that Sarah is John's boss, or that they're part of the same prospect account.
Lists & Groups
Create lists for specific campaigns, events, or initiatives. Easily export lists for use in email marketing, LinkedIn outreach, or other external tools.
Seamless CRM Integration
Your contact database works perfectly with your CRM system
HeyDrop's contact management platform integrates with all major CRM systems. Your contact database becomes the central repository, syncing seamlessly with Salesforce, HubSpot, Pipedrive, and other platforms.
Bi-Directional Sync
Changes in HeyDrop automatically update your CRM, and changes in your CRM reflect in HeyDrop. Your contact data stays synchronized across all systems.
Custom Field Mapping
Map HeyDrop fields to your CRM's unique field structure. Define how titles map to job function, how locations map to territories, or how your custom fields sync.
Automated Workflows
Set rules that trigger when contacts are updated: auto-assign to sales reps, create tasks, add to campaigns, or send notifications in Slack or email.
No Manual Updates
Update a contact once in HeyDrop and it's automatically reflected in your CRM. Your sales team gets the most current information without extra work.
Learn more about CRM integration in our CRM Sync documentation
Find Any Contact in Seconds
Powerful search and filtering capabilities
Global Search
Start typing a name, email, or company and instantly find matching contacts. The search is fast and smart, even with 50,000+ contacts in your database.
Advanced Filters
Filter by industry, company size, location, tags, sale stage, or any custom field. Combine multiple filters to find exactly the right list of contacts.
Saved Searches
Save your frequently-used searches for quick access. Run a complex filter and save it for future use with one click.
Export Results
Export any search results as CSV or Excel files for use in email campaigns, LinkedIn research, or other external tools.
Enterprise-Grade Security
Your contact data is protected with industry-leading security
Data Encryption
All contact data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your data is protected from unauthorized access.
SOC 2 Compliance
HeyDrop is SOC 2 Type II certified, meeting rigorous security, availability, and confidentiality standards. Regular audits verify our compliance.
GDPR Compliance
We comply fully with GDPR regulations, giving your contacts control over their personal data. You can respond to data subject requests and deletion requirements.
Role-Based Access
Control who sees, edits, and deletes contacts. Assign roles like Admin, Editor, or Viewer. Audit logs show who accessed what data and when.
Activity Auditing
Every action on every contact is logged with timestamps. See who created, updated, or viewed each contact. Perfect for compliance and accountability.
Backup & Recovery
Your contacts are automatically backed up and stored redundantly. In the unlikely event of data loss, we can quickly restore your information.
Frequently Asked Questions
What is business contact management?
Business contact management is the practice of organizing, maintaining, and leveraging customer and prospect information in a centralized system. HeyDrop's contact management platform allows you to store, search, and segment all your contacts while automatically syncing with your CRM system.
Frequently Asked Questions
Why is contact management important?
Effective contact management ensures you have accurate, up-to-date information about every important relationship. It prevents duplicate entries, enables targeted outreach, supports sales workflows, and provides a single source of truth for customer data across your organization.
Frequently Asked Questions
Can I import contacts from other systems?
Yes, HeyDrop supports importing contacts from CSV files, Outlook, Gmail, LinkedIn, and most CRM systems. Simply select your import format and map your data fields. You can also bulk import thousands of contacts in seconds.
Frequently Asked Questions
How does duplicate detection work?
HeyDrop uses intelligent matching algorithms to identify duplicate contacts based on name, email, phone number, and company information. You can set sensitivity levels to catch contacts with slight variations (like John vs. Jonathan). Duplicates can be merged automatically or reviewed manually.
Frequently Asked Questions
Can I organize contacts by custom categories?
Yes, you can create unlimited custom categories, tags, and segments. Organize by industry, company size, sales stage, relationship status, or any custom criteria. Smart tagging automatically applies relevant categories based on your rules.
Frequently Asked Questions
Does contact management integrate with my CRM?
Yes, HeyDrop's contact management platform integrates seamlessly with Salesforce, HubSpot, Pipedrive, and other CRMs. Contacts automatically sync across systems, field mappings can be customized, and you can define rules for how data flows between platforms.
Frequently Asked Questions
Is contact data secure?
Yes, we use industry-standard encryption, SOC 2 compliance, GDPR adherence, and secure data centers. All contact data is encrypted in transit and at rest. You maintain complete control over access permissions and can audit all data access.
Frequently Asked Questions
Can multiple users manage the same contacts?
Yes, HeyDrop supports team collaboration with role-based access controls. You can set permissions for who can view, edit, or delete contacts. Activity logs track who made changes and when, ensuring transparency and accountability.