Delete My HeyDrop Account

Request removal of your account and associated personal data

Who processes your request: HeyDrop P.S.A. ("HeyDrop"). This page explains how to request deletion of your account and personal data in line with Google Play requirements and applicable privacy laws (e.g., GDPR/CCPA).

  • What is deleted: your profile, cards, links, contact entries you created, team memberships, authentication identifiers, and app usage data linked to your account.
  • What may be retained: limited records required for fraud prevention, security logs, and billing/transaction records retained for legal, tax, or auditing obligations (typically 6–7 years).
  • Timeline: we aim to complete deletions within 30 days of verifying your identity. Legal holds may extend this period.
  • Verification: we verify requests using your account email. For team-managed accounts, we may contact the team admin.
  • Reversal: deletions are permanent and cannot be undone.

Submit a deletion request

Use the form below. We will email you to verify ownership before proceeding.

Prefer email? Contact [email protected].

Request received

We’ve received your request to delete your HeyDrop account. Our team will verify ownership by email and proceed with deletion. We aim to complete deletions within 14 days and no later than the legally required period (up to 30 days in most regions).

If you submitted this in error, reply to the verification email to cancel before processing begins.

After you submit: we will send a verification email. Once verified, deletion will start. You will receive a final confirmation when complete.